The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Our company will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.
Please return your purchase to the following address:
Vanzo Asia Sdn Bhd
No.10, Jalan Teknologi 3/1 Seksyen 3, Kota Damansara, 47810 Petaling Jaya, Selangor
Please contact us at customerservice@vanzoasia.com or +603-6148 9988 if you have any questions or doubts.
Return & Refund Policy